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This is how the country’s largest bank became more efficient
As Hungary's largest commercial bank, OTP Bank Nyrt. must be efficient not only in the interests of its tens of millions of customers, but also in the interests of its shareholders, and every obstacle must be overcome immediately. This can be helped by agile transformation, in the latest phase of which ShiwaForce Zrt. experts have also contributed to the development... -
6 DevOps Myths vs. reality
In this day and age, companies can easily go out of business if they can’t translate their ideas into cutting-edge IT solutions, software and code. Information technology has become crucial to ensuring organizational flexibility and delivering business decisions to customers at the speed and quality they expect. Enter DevOps, the cultural shift that no high-performing organization can be without.Development teams... -
How not to turn productivity tools into productivity wasters
You managed to log in to your Teams meeting at the first attempt, then share your presentation without missing a beat. The one that you and 15 other people had worked on together in the cloud. You marked all your tasks completed for the day. But you still have a nagging feeling that you could have done more – or... -
The 5 building blocks of customer service users will love – and remember
What is good customer service? In short: fast, high-quality, reliable and cost-effective. How to make this a reality is a bit trickier – but worry not. In this article, we’ll give you the lowdown on the five pillars of unforgettable customer service experiences. Let’s dive in! 1. Need for speed: agility Based on our two decades of experience in future-proofing... -
Is the frontend more than you thought?
The frontend is where customers interact with your website – and your business. But that doesn’t mean that it’s just an interface. In this article, we’ll take a closer look at how it can be your best bet to stand out from the competition. The how-not-to Just the other day, a colleague of ours wanted to sort out a utility...
