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This is how the country’s largest bank became more efficient

As Hungary's largest commercial bank, OTP Bank Nyrt. must be efficient not only in the interests of its tens of millions of customers, but also in the interests of its

2022. August 26

Agile

The 5 building blocks of customer service users will love – and remember

What is good customer service? In short: fast, high-quality, reliable and cost-effective. How to make this a reality is a bit trickier – but worry not. In this article, we’ll

2022. July 28

Epic stories

How not to turn productivity tools into productivity wasters

You managed to log in to your Teams meeting at the first attempt, then share your presentation without missing a beat. The one that you and 15 other people had

2022. July 28

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Case studies

How the country’s biggest bank became more efficient

Agility

As the largest commercial bank in Hungary, OTP Bank Nyrt. must be efficient not only for the sake of its ten million customer base, but also for the sake of its shareholders. This can be helped by agile transformation, in the latest stage of which the specialists of ShiwaForce Zrt. contributed to the development of a more fluid resource distribution system than ever before.

Recruitment with agility? How Telekom’s HR system was renewed

Agilitás

Instead of administrative mazes, they can focus on the real task and people after the introduction of the new Career Portal and Candidate Management System (ATS). The renewal of Magyar Telekom's career page not only accelerated employee applications, but also raised HR operations and candidate comfort to a whole new level. To achieve this, the largest Hungarian telecommunications company called on the expertise of the ShiwaForce team.

Saving resources, saving time

Atlassian

The National Office of Intellectual Property is one of the most secretive state organizations that manages hundreds of international patents, so it has an unprecedented business responsibility. The office, which employs 230 people, recently reached the level of digital development from which it had to make a big leap and switch to a future-proof IT system to make its internal processes more efficient. Atlassian products help with this - and the completed work will soon be followed by a second development phase.