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The 5 building blocks of customer service users will love – and remember
What is good customer service? In short: fast, high-quality, reliable and cost-effective. How to make this a reality is a bit trickier – but worry not. In this article, we’ll give you the lowdown on the five pillars of unforgettable customer service experiences. Let’s dive in! 1. Need for speed: agility Based on our two decades of experience in future-proofing...
