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How not to turn productivity tools into productivity wasters
You managed to log in to your Teams meeting at the first attempt, then share your presentation without missing a beat. The one that you and 15 other people had worked on together in the cloud. You marked all your tasks completed for the day. But you still have a nagging feeling that you could have done more – or... -
The 5 building blocks of customer service users will love – and remember
What is good customer service? In short: fast, high-quality, reliable and cost-effective. How to make this a reality is a bit trickier – but worry not. In this article, we’ll give you the lowdown on the five pillars of unforgettable customer service experiences. Let’s dive in! 1. Need for speed: agility Based on our two decades of experience in future-proofing... -
Is the frontend more than you thought?
The frontend is where customers interact with your website – and your business. But that doesn’t mean that it’s just an interface. In this article, we’ll take a closer look at how it can be your best bet to stand out from the competition. The how-not-to Just the other day, a colleague of ours wanted to sort out a utility...